Typical job roles

Business Administrators ensure the smooth and effective running of businesses and organisations and are required across a range of industries. They are responsible for supporting their team in all administrative tasks, such as organising files, maintaining records, arranging meetings, typing up documents and liaising with internal and external customers.


Typical Tasks

  • General administrative duties, filing photocopying etc.
  • Booking appointments
  • Maintaining accurate records
  • Sending emails and letters using Microsoft Office and Word
  • Data input in Excel and using other in-house software
  • Dealing with incoming and outgoing post
  • Taking inbound calls from existing and potential clients
  • Making outbound calls to clients and external parties

Entry criteria

4 or 5 GCSEs at grade 9 to 4 (A* to C) including English and Mathematics for a Level 3 Apprenticeship Standard


Typical duration

18 – 24 months


Career/progression opportunities

Typical job roles may include, but are not limited to; Business Administration level 4, Office Manager, Team Leading roles, Team supervisor


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