Q1 Quorum Business Park
Newcastle upon Tyne
The customer service sector is all about covering all aspects of customer service, from understanding and meeting customer needs, giving a great customer experience, learning from feedback and promoting your products and services. Customer Service Specialist needs to demonstrate excellent customer service skills and behaviours as well as strong product and/or service knowledge.
4 or 5 GCSEs at grade 9 to 3 (A* to D) including English and Mathematics for a Level 2 Apprenticeship Standard
Front Desk Receptionist, Help Desk Advisor, Customer Service Advisor