Typical job roles

Offering technical support across a range of engineering sectors.

Technical Support Technicians, work as part of a team to provide technical support and expertise for all areas of the Engineering and Manufacturing function including communications software, test, analysis tools, measurement, offline programming, process control, performance and continuous improvement solutions, capacity planning, production scheduling/planning, product technical applications and capability, technical sales and marketing support, product development and innovation, engineering drawing, purchasing and/or supply of goods or services for engineering activities, quality control, inspection and e-commerce technologies as required.

The requirements are designed to offer stretch and progression. They will be able to work with minimum supervision, taking responsibility for the quality, accuracy and timely delivery of the work they undertake. They will be proactive in finding solutions to problems and identifying areas for improving the business.

More Information


Typical Tasks

Works as a team member to develop, design and implement technical support systems or to complete specialist functions.


Entry criteria

4 or 5 GCSEs at grade 9 to 4 (A* to C) including English and Mathematics for a Level 3 Apprenticeship Standard


Typical duration

42 months


Career/progression opportunities

Completion of the Apprenticeship is designed to be recognised by relevant Professional Engineering Institutions at the appropriate level of professional registration (EngTech).

Dependent on employer requirements, progression onto higher level qualifications (HNC, HND, Degree) or a Higher/Degree Apprenticeship.


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