Business Administration Apprentice (UK Docks)

General Description

UK Docks are looking for a Business Administration Apprentice to work as part of a team and provide administrative support to the team, acting as a first point of contact for queries. To provide an effective and efficient reception and telephone service to ensure customers receive a professional service.

Main Duties

Key Responsibilities

• To provide administrative support to the teams
• Assist with the management of queries from clients or other persons both in person, electronically and on the telephone
• To receive visitors and provide a telephone service in a manner which promotes a professional image and our services
• Meet all service standards in all customer care areas
• Write formal letters and other correspondence as required
• Ensure that duties are carried out in accordance with Health and Safety procedures
• Assist with the ordering, control and distribution of stationary and supplies within the office
• To input data and update the computer system as required
• Any other duties as assigned and deemed commensurate with the grade and overall responsibility

Desired Skills

• Communication skills
• IT skills
• Customer care skills
• Administrative skills
• Number skills
• Initiative

Personal Qualities

• Communication skills
• IT skills
• Customer care skills
• Administrative skills
• Number skills
• Initiative

Desired Qualifications

• GCSE or equivalent English Language or English Literature (Grade 4/C or above) essential
• GCSE or equivalent Maths (Grade 4/C or above) essential

Future Prospects

Full time position upon completion of apprenticeship